Booking terms

These terms apply to tickets sold directly by The Studio Beyond CIC.

Bookings and payment

A booking is confirmed only after payment has completed and a confirmation reference has been issued. Check the performance, date, time and ticket quantities before paying. Tickets may not be resold commercially.

Admission

Please arrive by the doors time shown in your confirmation. No printed ticket or QR code is required; give the booking name to the door team. Late admission may not always be possible. We may make reasonable changes to casts, running times or arrangements when necessary.

Access

The Studio Beyond is on the first floor and, unfortunately, is not currently wheelchair accessible. If you have any access questions or other enquiries, please contact us. info@thestudiobeyond.co.uk

Cancellations and refunds

If we cancel a performance, direct ticket purchases will be refunded to the original payment method. For customer-requested changes or refunds, contact info@thestudiobeyond.co.uk; these remain at the venue’s discretion unless your statutory rights require otherwise. Tickets purchased from another provider are governed by that provider’s terms.

Donations

Donations support The Studio Beyond CIC and are recorded separately from ticket income. Contact us promptly if a donation was made in error.

Contact

The Studio Beyond CIC, 63 Wood Street, Liverpool, L1 4AL · info@thestudiobeyond.co.uk